PRIVACY POLICY

Effective Date: 2026-02-15

This Privacy Policy describes how Casey Harper trading as Harper Interactive processes personal information in accordance with POPIA.

1Information We Collect

1.1 Visitors

• IP address (processed for location estimation only and not stored)
• Analytics data via Google Analytics 4
• Cookie identifiers

1.2 Clients

• Full name
• Email address
• Phone number
• Company name
• Billing details

We do not sell personal information.

2Cookies & Analytics

We use:

• Google Analytics 4 (GA4)
• Internal analytics systems

These may process IP addresses and device identifiers.
Data may be processed outside South Africa.

We recommend users enable cookie controls via browser settings.

3Lawful Basis (POPIA)

Processing occurs on the basis of:

• Contractual necessity;
• Legitimate business interest;
• Legal compliance;
• Consent (where required).

4Payment Processing

Payments are processed via:

• EFT
• Payfast (PCI DSS Level 1 compliant provider)

We do not store card details.

5Data Retention

• Client data retained for duration of service.
• Upon termination, data is deleted after 90 days.
• Backup archives may contain residual encrypted copies.

6Hosting Clients (Processor Role)

Where we host client websites:

• We act as Data Processor.
• The Client remains responsible for end-user compliance.
• We implement reasonable security safeguards.

7Security

We implement reasonable administrative, technical, and physical safeguards, including:

• Encrypted connections;
• Secure hosting infrastructure;
• Restricted administrative access.

8International Transfers

Analytics data may be transferred internationally.
We rely on contractual and technical safeguards.

9Data Subject Rights

Under POPIA, you may:

• Request access;
• Request correction;
• Object to processing;
• Request deletion (subject to legal limits).

Requests may be submitted using the contact details on our website.

Complaints may be lodged with the Information Regulator (South Africa).

10Changes

We reserve the right to update this Privacy Policy.

By using our services, you acknowledge this Privacy Policy.