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TERMS OF SERVICE

Effective Date: 2026-02-15 Last Updated: 2026-02-15

These Terms of Service (“Terms”) govern the provision of services by:

Casey Harper trading as Harper Interactive, a sole proprietor operating in Durban, KwaZulu-Natal, Republic of South Africa (“Provider”, “we”, “us”, “our”),

to any person, company, or entity engaging our services (“Client”, “you”, “your”).

By engaging our services, accessing our website, or making a payment for any service, you agree to be legally bound by these Terms.


1. Definitions


2. Eligibility

2.1 Services may only be purchased by persons aged 18 years or older.
2.2 Minors may access the public website, but may not purchase services.
2.3 By purchasing services, you warrant that you are legally competent to contract.


3. Scope of Services

3.1 Services are provided as agreed in writing or in a signed agreement.
3.2 Any work outside agreed scope shall require written approval and may incur additional fees.
3.3 We reserve the right to decline work inconsistent with our technical, ethical, or legal standards.


4. Hosting & Infrastructure

4.1 We provide hosting using third-party infrastructure providers.
4.2 We do not guarantee uninterrupted uptime unless expressly agreed in writing.
4.3 We may suspend hosting, domain management, DNS services, or email services where:


5. Prohibited Use

Clients may not use our infrastructure for:

We reserve the right to immediately suspend services without notice in such cases.


6. Payment Terms

6.1 Fees are payable in advance unless agreed otherwise.
6.2 Late payments may attract interest at 2% per month or the maximum permitted by law.
6.3 We may suspend services for non-payment exceeding 15 days.
6.4 Chargebacks without lawful basis shall constitute material breach.


7. Intellectual Property

7.1 All intellectual property remains the property of Casey Harper trading as Harper Interactive until full payment is received.
7.2 Upon full settlement, ownership transfers only as expressly agreed in writing.
7.3 We retain the right to use non-confidential work for portfolio purposes.


8. Data Protection & POPIA

8.1 We process personal information in accordance with our Privacy Policy.
8.2 Where hosting client websites, we act as a data processor.
8.3 The Client remains responsible for compliance with applicable data protection laws in respect of its end-users.


9. International Clients

9.1 Services are governed by South African law.
9.2 International clients agree to South African jurisdiction and arbitration provisions.


10. Limitation of Liability

10.1 Liability is limited to the total fees paid in the preceding three (3) months.
10.2 We are not liable for:

Nothing excludes liability where unlawful under South African law.


11. Indemnity

The Client indemnifies and holds harmless the Provider against any claims arising from:


12. Termination

12.1 Either party may terminate in writing.
12.2 Outstanding amounts become immediately due.
12.3 Data transfer fees may apply.
12.4 Services may be suspended until all amounts are paid.


13. Force Majeure

We shall not be liable for delays or failures caused by events beyond reasonable control.


14. Dispute Resolution

14.1 Disputes shall first be resolved amicably.
14.2 Failing resolution, disputes shall be referred to arbitration under the rules of the Arbitration Foundation of Southern Africa (AFSA).
14.3 If arbitration fails, courts of KwaZulu-Natal shall have jurisdiction.


15. General Provisions


By engaging our services, you acknowledge and agree to these Terms.